2023-06-09
1次瀏覽
為(wei)了(le)更(geng)好地服務(wu)廣(guang)大熱(re)(re)用(yong)(yong)戶,進一步普(pu)及供(gong)熱(re)(re)常識(shi)(shi),宣傳入(ru)網(wang)優惠活(huo)動,深入(ru)了(le)解用(yong)(yong)戶對供(gong)熱(re)(re)工作的意(yi)見和(he)建議,6月6日,修武縣中瑋(wei)熱(re)(re)力有限公司(si)開展了(le)集中供(gong)熱(re)(re)宣傳活(huo)動,讓(rang)居民朋友更(geng)全面地了(le)解供(gong)熱(re)(re)入(ru)網(wang)優惠政(zheng)策(ce)和(he)用(yong)(yong)熱(re)(re)常識(shi)(shi),切實提高供(gong)熱(re)(re)服務(wu)水平和(he)質量。
在宣(xuan)傳現場,工(gong)作人員重點(dian)向未接入用(yong)(yong)戶(hu)(hu)講解集(ji)中供(gong)(gong)熱的優勢和入網優惠方案、積極推(tui)廣微信和支(zhi)付寶繳費(fei)(fei)方式、發放(fang)《集(ji)中供(gong)(gong)熱用(yong)(yong)戶(hu)(hu)服(fu)務手冊》,并對供(gong)(gong)熱政策、服(fu)務標準(zhun)等進(jin)行了(le)詳細地講解。針對年齡偏大(da),不(bu)(bu)太(tai)了(le)解微信公眾號繳費(fei)(fei)的熱用(yong)(yong)戶(hu)(hu)更是手把手,面(mian)對面(mian)地進(jin)行耐心講解和演示,確保前來(lai)咨詢的用(yong)(yong)戶(hu)(hu)能夠熟練掌握網上繳費(fei)(fei)流程(cheng),實現足不(bu)(bu)出戶(hu)(hu)便(bian)可以完成(cheng)供(gong)(gong)熱欠費(fei)(fei)查詢和繳費(fei)(fei)。
此次宣(xuan)傳活(huo)動的(de)(de)開展(zhan),有效(xiao)拉近了與用(yong)(yong)戶之(zhi)間(jian)的(de)(de)距離,受到了廣大(da)用(yong)(yong)戶的(de)(de)一致好評(ping)。促進用(yong)(yong)戶熟悉掌握省時(shi)省力方(fang)便(bian)快捷的(de)(de)查(cha)詢、繳納供(gong)熱(re)費(fei)(fei)的(de)(de)同時(shi),將一定(ding)程度減輕收費(fei)(fei)窗(chuang)口的(de)(de)工作壓力,確(que)保供(gong)熱(re)費(fei)(fei)及時(shi)可靠收回(hui),為公司(si)今冬供(gong)熱(re)提供(gong)堅實基(ji)礎。(薛雅冬 供(gong)稿)